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Get Support

Last Updated: 13 October 2020

Emergency, I need help now

Kids help line

Free 24/7 phone and online counselling service.

Call 1800 55 1800

Youth Beyond Blue

Information, online and phone counselling.

Call 1300 224 636

Questions, challenges and opportunities at school

PEOPLE YOU CAN TURN TO:

  • A person you feel comfortable talking to
  • Guidance officers
  • Counsellors
  • Chaplains

  • Teachers
  • Level coordinator
  • Youth support

Headspace: For ages 12-25

Provides tailored mental health support, through physical spaces, online and mental health hotline.

Find a centre: 
Visit headspace.org.au/headspace-centres

Get support online
Visit https://headspace.org.au/eheadspace/

Access Headspace mental health hotline
Visit https://headspace.org.au/our-services/national-telehealth-service/




Youth Engagement Hubs: For all ages

These hubs can help you if you’re disengaged from school and needing assistance to re-engage.

Visit https://advancingeducation.qld.gov.au/youth-engagement/supporting-re-engagement



Help for challenges at home

PEOPLE YOU CAN TURN TO:

  • The person you feel more comfortable talking to
  • A friend or friend’s parents
  • Family members

  • Your school teacher or school counsellor
  • Your sports coach
  • Another adult you trust


Youth Beyond Blue: For ages 13-19

Information, online and phone counselling for young people.

Call 1300 224 636

Visit youthbeyondblue.com




Kids Helpline: For ages 5-25

Free 24/7 phone and online counselling service for young people aged 5 to 25.

Call 24/7 1800 55 1800

Chat with us online Available 8am – 12am AEST

Visit kidshelpline.com.au



ASKIZZY: For all ages 

Online and anonymous support service directory.

Visit https://askizzy.org.au/



Help for challenges outside school

PEOPLE YOU CAN TURN TO:

  • The person you feel more comfortable talking to
  • A friend or friend’s parents
  • Family members

  • Your school teacher or school counsellor
  • Your sports coach
  • Another adult you trust

Kids Helpline: For ages 5-25

Free 24/7 phone and online counselling service for young people aged 5 to 25.

Call 24/7 1800 55 1800

Chat with us online Available 8am – 12am AEST

Visit kidshelpline.com.au


Youth Beyond Blue: For ages 13-19

Information, online and phone counselling for young people.

Call 1300 224 636

Visit youthbeyondblue.com


ASKIZZY: For all ages 

Online and anonymous support service directory.

Visit https://askizzy.org.au/


Headspace: For ages 12-25

Provides tailored mental health support, through physical spaces, online and mental health hotline.

Find a centre: 
Visit headspace.org.au/headspace-centres

Get support online
Visit https://headspace.org.au/eheadspace/

Access Headspace mental health hotline
Visit https://headspace.org.au/our-services/national-telehealth-service/


Queensland Government Stop Cyberbullying

Provides advice and support for those who are experiencing cyberbullying.

Get support online

Visit https://www.csyw.qld.gov.au/campaign/stop-cyberbullying


Questions about apprenticeships and traineeships

PEOPLE YOU CAN TURN TO:

  • Guidance officers
  • Youth Support Coordinators
  • Year Level Coordinators

  • Teachers
  • Your friends and family

Department of Employment, Small Business and Training (DESBT)

Visit https://desbt.qld.gov.au/training/apprentices


Queensland Government

Visit https://www.qld.gov.au/education/apprenticeships


Options to return to school

PEOPLE YOU CAN TURN TO:

  • Guidance officers
  • Counsellors
  • Youth Support Coordinators

  • Year Level Coordinators
  • Teachers

Youth Engagement Hubs: For all ages

These hubs can help you if you’re disengaged from school and needing assistance to re-engage.

Visit https://advancingeducation.qld.gov.au/youth-engagement/supporting-re-engagement


Completing Your High School Education

Visit https://education.qld.gov.au/careers/pathways/adult-learners/completing-high-school-education


Queensland Certificate of Education (QCE)
For year 11 & 12
13 QGOV (13 74 68)
email office@qcaa.qld.edu.au
Visit https://www.qld.gov.au/education/career/qualifications/qce


I don’t know where to start

If you are simply overwhelmed and don’t know who to reach out to, start with one of these options.

Kids Helpline: For ages 5-25

Free 24/7 phone and online counselling service for young people aged 5 to 25.

Call 24/7 1800 55 1800

Chat with us online Available 8am – 12am AEST

Visit kidshelpline.com.au


Youth Beyond Blue: For ages 13-19

Information, online and phone counselling for young people.

Call 1300 224 636

Visit youthbeyondblue.com


SAMARITANS
Anonymous crisis support, for issues such as relationship or family problems, school or study-related stress, loss and bereavement, financial worries, illness, addiction and suicide.

Call 135 427
Visit https://thesamaritans.org.au/


Tools and resources

For more help, we recommend checking out these helpful tools and resources.

Bite Back: For ages 12-25
Online activities to promote wellbeing and resilience.

Visit https://www.biteback.org.au/


The Brave Program
Interactive, online programs for the prevention and treatment of childhood and adolescent anxiety.

Visit https://brave4you.psy.uq.edu.au/


Livewire
A space for teens living with serious or chronic illness, or a disability to make friends, share stories, laugh, have a vent, and just be yourself.

Visit https://www.livewire.org.au/


Smiling Mind
A website and app teaching Mindfulness Meditation to young people and adults.

Visit https://www.smilingmind.com.au/